When I saw this camera while a visiting friend from Germany was using it here, I was mightily impressed. He had taken pictures from the plane, showing the glaciers on Iceland, and these were stunning in sharpness and detail. So I ordered the camera for myself that same day. I found that getting used to the cross-reference button system on the back is very awkward, because the documentation coming with the camera is more than poor. The dials on the top left and right will display their functions on the rear view screen, but it is so fast and short, one has no time to actually read what it is. So that makes it a guessing game of frustration. The camera is best used with a tripod for pictures, since 10.2 meg pixels are nice, but!! if you shake it even the slightest bit, say goodbye to sharpness.
It gets worse when taking video clips: One of the reasons why I bought this camera is that it claims you can zoom while taping, well, you can, but!!! no sound during zooming! And the zoom is so fast, it makes for a race car type take-off, no subtle zooming back and forth. Before you know it, you're all the way in or out. Not good at all. When I played back the first set of clips, I noticed that the sound track was finished playing back way before the images were, about 20 % faster. I called Samsung and they said my camera was defective. So, they suggested I have it repaired. When I told them I had not envisioned to buy a "new and already repaired" camera, they said that is the way it is, we do not replace flawed cameras, basically that I was unlucky to have gotten a bad apple. I could probably have waited and bought a refurbished one for less. Also, they expected me to pay for shipping in order to get it repaired. Not much of a customer friendly attitude, by my book.
Now, I am returning the little cam to Beach Camera, and they haggled with me over the situation: at first, they did not want to take it back, because I only called them after 5 weeks of the purchase. They let you return it up to 4 weeks only. When I told them that the product was flawed and malfunctioning according to Samsung, they finally agreed to take it back, but I had to haggle over the reduced reimbursement amount. They wanted to deduct 15%, I finally, after 3 conversations, got them to deduct 5 % of my purchasing price. I guess I'll return it for that and cut my losses. My conclusion is to stick with camera brands like Nikon, Canon, even Kodak, but no more Samsungs!